FAQs

Frequently Asked Questions (FAQs)

1. Do you ship internationally?
   No, we currently ship only within the United Kingdom.

2. How long does shipping take?
   Orders are usually processed within 1-3 business days, and delivery typically takes 3-7 business days.

3. How can I track my order?
   Once your order has been shipped, you may receive a tracking number by email if tracking is available.

4. What payment methods do you accept?
   We accept Visa, Mastercard, American Express, Apple Pay, Discover, Diners Club, JCB, and WhatsApp Pay.

5. Can I return my order?
   Yes, customers may request a return within 30 days of receiving the order, subject to our Return & Refund Policy.

6. How long do refunds take?
   Approved refunds are generally processed within 5-10 business days after the returned item has been inspected.

7. Can I cancel or change my order after placing it?
   Please contact us as soon as possible. We cannot guarantee changes or cancellations once an order has been processed or shipped.

8. What should I do if I receive a damaged or incorrect item?
   Please contact our support team within 48 hours of delivery with photos of the issue so we can assist you quickly.

9. Is my payment information secure?
   Yes, all payments are processed through secure and encrypted payment gateways.

10. How can I contact customer support?

Email: info@morsonsclothing.shop
Phone: +44 20 8427 5522

Business Address:
50-52 High St, Harrow HA3 7AF, United Kingdom